> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://upsidestaging.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I run the Upside App on a jailbroken device?

As a regulated company by the Financial Conduct Authority (FCA), Upside has a responsibility to guard against financial crimes such as fraud and money laundering.  
  
  
  
*   removes safeguards from your device, which
  
*   can leave your device and its content vulnerable to fraudulent attacks
  
  
If we detect that the device you’re using has been jailbroken or rooted, you will not be able to run or load the Upside app on your device.  
  
You’ll still be able to access our [website](https://www.upsidesaving.com) and our Customer Care [help center](https://talkto.upsidesaving.com) through your mobile browser.  
  
If you believe you have received the "Jailbreak Detection" message in error, please [Talk to us](https://go.crisp.chat/chat/embed/?website_id=fc3dc2d7-4634-4451-a4bd-57b3b2bc587c) so that we may assist you further.