Articles on: Cashback Explained

Cashback - Exclusions

Cashback Exclusions Explained

When is cashback excluded?

  • Upside aims to pay cashback or 'Upside' on all purchases you make with our partners.
  • From time to time, there may be some specific instances where exclusions apply either as a result of specific government legislation or partner decisions.


    The information below, highlights the exclusions specified by our Partners

    Applicable to all partners
  • Giftcards or Vouchers
  • Cash withdrawls at either point of sale or Partner ATM machine


    Amazon Exclusions:
  • Subscription services e.g. Prime
  • AmazonPay payments not listing the merchant
  • Amazon Web Services transactions


    Apple Exclusions:
  • Subscription services e.g. iCloud Storage
  • iTunes Purchases
  • ApplePay payments not listing the merchant
  • InApp or AppStore purchases


    Deliveroo
  • Subscription services e.g. Deliveroo PLUS


    Just Eat
  • Just Eat Subscriptions services


    Sainsbury's
  • Spends on instore or online concessions
  • Fuel
  • Tobacco
  • Lotto
  • Financial services offered by Sainsbury's Bank and
  • Government subsidised lines such as baby milk


    Topshop/Topman
  • Concessions


    How can you tell what is my trolley or basket?
  • Upside works with our partners to match your OpenBanking transaction to your actual partner purchase as we don't know what is in your trolley or basket
  • The Cashback partner will advise Upside if any exclusions apply by means of an amended amount at which point Upside will pay Cashback on that amount

Updated on: 24/11/2020

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