Cashback - Exclusions

Cashback Exclusions Explained

When is cashback excluded?

Upside aims to pay cashback or 'Upside' on all purchases you make with our partners.

From time to time, there may be some specific instances where exclusions apply either as a result of specific government legislation or partner decisions.


The information below, highlights the exclusions specified by our Partners

Applicable to all partners
Giftcards or Vouchers

Cash withdrawls at either point of sale or Partner ATM machine


Amazon Exclusions:
Subscription services e.g. Prime

AmazonPay payments not listing the merchant

Amazon Web Services transactions


Apple Exclusions:
Subscription services e.g. iCloud Storage

iTunes Purchases

ApplePay payments not listing the merchant

InApp or AppStore purchases


Deliveroo
Subscription services e.g. Deliveroo PLUS


Just Eat
Just Eat Subscriptions services


Sainsbury's
Spends on instore or online concessions

Fuel

Tobacco

Lotto

Financial services offered by Sainsbury's Bank and

Government subsidised lines such as baby milk


Topshop/Topman
Concessions


How can you tell what is my trolley or basket?

Upside works with our partners to match your OpenBanking transaction to your actual partner purchase as we don't know what is in your trolley or basket

The Cashback partner will advise Upside if any exclusions apply by means of an amended amount at which point Upside will pay Cashback on that amount

Updated on: 24/11/2020