Cashback - Exclusions

Cashback Exclusions Explained

When is cashback excluded?

• Upside aims to pay cashback or 'Upside' on all purchases you make with our partners.
• From time to time, there may be some specific instances where exclusions apply either as a result of specific government legislation or partner decisions.

The information below, highlights the exclusions specified by our Partners

Applicable to all partners

• Giftcards or Vouchers
• Cash withdrawls at either point of sale or Partner ATM machine

Amazon Exclusions:

• Subscription services e.g. Prime
• AmazonPay payments not listing the merchant
• Amazon Web Services transactions

Apple Exclusions:

• Subscription services e.g. iCloud Storage
• iTunes Purchases
• ApplePay payments not listing the merchant
• InApp or AppStore purchases

Deliveroo

• Subscription services e.g. Deliveroo PLUS

Just Eat

• Just Eat Subscriptions services

Sainsbury's

• Spends on instore or online concessions
• Fuel
• Tobacco
• Lotto
• Financial services offered by Sainsbury's Bank and
• Government subsidised lines such as baby milk

Topshop/Topman

• Concessions

How can you tell what is my trolley or basket?

• Upside works with our partners to match your OpenBanking transaction to your actual partner purchase as we don't know what is in your trolley or basket
• The Cashback partner will advise Upside if any exclusions apply by means of an amended amount at which point Upside will pay Cashback on that amount

Updated on: 24/11/2020