> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://upsidestaging.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I contact you if I need help?

If you need help with anything, you can either use our Customer Care Help Center or get in touch in the following ways  
  
Customer Care Help Center  
  
Whilst logged into the Upside App:  
  
*   Tap the "?" at the top right of your screen
  
*   This will take you to the help center where you can browse help articles in the various categories, or
  
  
Live Chat  
  
[Talk to us](https://go.crisp.chat/chat/embed/?website_id=fc3dc2d7-4634-4451-a4bd-57b3b2bc587c) by clicking on the orange chat icon at the bottom right of your sceen  
  
Our friendly team is available from:  
*   8am to 8pm Monday to Friday
  
*   10am to 3pm Saturday
  
*   We are closed on Sundays
  
  
e-mail  
  
You can [email us](mailto:talktous@upsidesaving.com) ([talktous@upsidesaving.com](mailto:talktous@upsidesaving.com)) and we will get back to you as soon as possible  
  
The above is a guide but the team always try and answer any urgent chats where possible regardless of the time