Articles on: Withdrawing Money

How do I withdraw savings if I DON'T have a UK Bank linked to my account?

NOT LINKED A UK BANK ACCOUNT OR ONLY LINKED A CREDIT CARD? - This method will require some manual intervention for you to withdraw savings and will require you to send us some information as part of UK Anti-Money Laundering regulations. Requests received from a non registered Upside email address will be disregarded. Your registered email address can be found in the Personal Info section of the Settings page within the Upside App.

  • Please send and email from your registered Upside email address to compliance@upsidesaving.com with the subject - "Request to withdraw savings"
  • Please include a scanned copy or photo of your bank statement dated within the last 14 days of your request clearly showing
  • Your Name and Surname
  • Your current residential - address must match the address on your Upside account - If this does not - please
  • Please ensure your sort code and account number is visible
  • Please copy the following line into the body of your email


    I, <Full Name > of <Address> hereby confirm that I am the account holder of the following UK Bank Account , <sort code>, <account number> as outlined in the attached and request Upside to transfer the following amount via FPS withdraw <£ x.xx> from my Upside account to the aforementioned specified account.
  • Once we receive this request, we will process your withdrawal and aim to transfer your funds within 24 hours - Monday to Thursday inclusive - with Friday being the last payday in the week.


    Withdrawal requests received on Saturdays, Sundays and Bank Holidays will be dealt with on the next working day.

Updated on: 24/11/2020

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