Articles on: Data & Security

How does Upside keep my data safe?

Data Security is at the heart of everything we do and our most important promise to you. We take your privacy very seriously and we will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in our Terms and Conditions and Privacy Policy.

The Legal and Regulatory bits

Upside is a registered data controller with the Information Commissioner's Office (ICO) - ICO Registration

We always act in compliance with the Data Protection Act (DPA 2018)

Where you have consented to us providing you with promotional offers and/or marketing, you are free to withdraw this consent at any time.


Our extremely clever engineers say:

Upside combines our cutting-edge technology with industry standard security measures for handling your data;

All data stored in our servers is encrypted;

All communication messages between our servers, your bank and our app are secured with encryption during transmission, making them secret;

Upside's servers run on Amazon's cloud technology, trusted by some of the largest financial institutions in the world;

We utilise read only access to your bank transactions and use tokens meaning that your credentials are never stored in our systems


What that means is, we:

have read-only access to your transaction data, based on your OpenBanking (PSD2) authorisation (linking your account);

never store or have access to your bank login details;

cannot access your bank account directly, so no money can be taken from your account without your prior knowledge and consent


If you require more information or would like to speak to us about Upside's approach to security and privacy feel free to contact us at compliance@upsidesaving.com or Talk to us

Updated on: 24/11/2020

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