> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://upsidestaging.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I did not receive a "verify my email address" email?

If you are stuck at the Welcome to Upside" screen and did not receive a verification email**  
  
*   Tap on the I didn't get an email link at the bottom of the screen
  
  
Upside will now attempt to send you another verification email as well as provide you with the ability to [Talk to us](https://go.crisp.chat/chat/embed/?website_id=fc3dc2d7-4634-4451-a4bd-57b3b2bc587c)  
  
*   If you still don't receive an email, please do check your spam
  
  
If you still have not received an email, please [Talk to us](https://go.crisp.chat/chat/embed/?website_id=fc3dc2d7-4634-4451-a4bd-57b3b2bc587c) and of our friendly customer care team will assist you.