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# Upside App Biometrics

Learn how biometrics such as Face/Touch ID helps protect your Upside App on your iOS device  
  
Much of our digital lives are stored on our phones, and it's important to protect that information.  
  

``` Apple states: "In the same way that Touch ID revolutionised authentication using a fingerprint, Face ID revolutionises authentication using facial recognition. Face ID provides intuitive and secure authentication enabled by the state-of-the-art TrueDepth camera system, with advanced technologies to accurately map the geometry of your face."```

  
  
Upside employs the above built in Apple Technology to ensure safeguard your Upside data - So, with a simple glance or touch, Face/Touch ID securely unlocks your Upside App.  
  
Biometrics is also used in the app to authenticate you when you are confirming or disclosing sensitive information such as:  
  
*   Setting up your direct debit for your weekly Autosave
  
  
Please Note: To start using Face ID, you need to first enroll your face in your iPhone settings  
  
You can do this during:  
  
*   the initial setup process of your phone or
  
*   at a later time by going to Settings > Face ID & Passcode.
  
  

``` To use Face ID in the Upside App, you must set up a passcode on your device. You will be required to enter your passcode for additional security validation when:- The device has just been turned on or restarted.- The device hasn’t been unlocked for more than 48 hours.- The passcode hasn’t been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last four hours.- Using biometrics is not mandatory- If you feel uncomfortable using biometrics, simply tap the "skip" link at the bottom of your screen```

  
If your device is lost or stolen, you can prevent Face ID from being used to unlock your device with Find My iPhone Lost Mode.