Articles on: Your Upside Account

What is my email addressed used for and can I change it?

The following explains how Upside uses your email address and how you can change it

At Upside your financial and OpenBanking data is our primary concern and as such:

Upside uses your email address:

as an integral part of your account security

to partly verify your identity when you register for Upside after downloading the app

to create an unique association between the Upside app and you linked OpenBanking accounts

to respond to you when you communicate with us


As such, we take changing you email address very seriously and as part of our security, we request that you Talk to us

One of our friendly customer care people will work with you as quickly as possibly to make the amendment and confirm to you when your email address has been changed

Updated on: 24/11/2020

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